Refund policy
Thank you for shopping with Bernie’s Big Break.
Digital Products
Because our eBook is a digital product, all eBook sales are generally final and non-refundable once the file has been delivered or accessed.
If you experience any issues with your digital purchase, such as:
- trouble downloading the file
- receiving the wrong file
- technical access problems
please contact us at Marshac@betterbybell.com, and we will do our best to help resolve the issue.
Paperback Purchases
Paperback books are sold through an external third-party link. Refunds, returns, exchanges, and shipping issues for paperback orders are subject to the policies of the third-party seller or platform where the purchase is completed.
Please review their policies before placing your paperback order.
If you have a question about a paperback purchase, we are happy to guide you, but the final resolution may depend on the external seller’s policy.